Insights

Notes on running the boring parts with agents.

Short, practical writing on handing the steady, unglamorous work to AI agents. No hype, no theory. Just the processes that quietly cost service businesses their time and their deals, and what changes when an agent owns them.

Lead response

Speed to lead: the first five minutes decide the deal

Most businesses do not lose enquiries on price. They lose them to whoever replied first. Why response time quietly decides who wins, and how an agent closes the gap.

4 min read · July 2026 Read
Financial operations

Getting paid without the awkward chase

Late payment is not a spreadsheet problem. It is a follow-up problem. How an agent runs the whole receivables cadence, with a human kept in the loop where it counts.

4 min read · July 2026 Read
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